Shipping Info

Thanks for visiting Journal Pages.

Here are some details about our policy you might need to know, If you have any questions about this please don't hesitate to contact us.

 

Q. Where do you ship to?

We provide worldwide shipping.

If your country is not in the list, please feel free to direct contact us via Instagram message or email

 

Q.What is your shipping option?

 

All the shipping is via register post such as Fedex, DHL, Aramex or others

 

Q.What is the shipping rate?

We offer FLAT RATE shipping.

The shipping is based on purchase price instead of weight of the parcel. So please take advantage on the pricing cap to enjoy the cheapest shipping rate.

 

Q.Shipping zone

If you region is not listed, please directly contact us to update the list

Malaysia

 

Rate

Peninsula

RM 8

East Malaysia

RM 14

 

Singapore

Order Value

Rate

RM1 - RM300 RM38
RM300.10 - RM600 RM48
RM600.10 - RM1000
RM58
More than RM1000 RM68

 

Asia*

Indonesia, Philippines, Taiwan, Thailand, Hong Kong, China, Vietnam, Japan, Brunei, South Korea

 

Order Value

Rate

RM1 - RM350 RM68
RM350.10 - RM650 RM88
RM650.10 - RM1000
RM108
More than RM1000 RM128

 

Europe & Oceania*

India, Mongolia, Israel

Australia, New Zealand

Germany, United Kingdom, France, Spain, Luxembourg, Netherland, Italy, Norway, Sweden, Switzerland, Ireland, Portugal , Czechia, Denmark, Belgium, Romania, Finland, Poland, Austria, Turkey, Greece, Ukraine, Croatia, Lithuania 

Order Value

Rate

RM1 - RM350 RM98
RM350.10 - RM650 RM128
RM650.10 - RM1000
RM158
More than RM1000 RM188

 

 

 United States & Canada

Order Value

Rate

RM1 - RM350 RM108
RM350.10 - RM650 RM138
RM650.10 - RM1000
RM168
More than RM1000 RM198

 

Rest of the World

South Africa, Mexico, Chile, Brazil, UAE, Sri Lanka, Egypt, Bangladesh

Order Value

Rate

RM1 - RM350 RM118
RM350.10 - RM650 RM148
RM650.10 - RM1000
RM178
More than RM1000 RM198

 

**Some area/district/prefecture categorized under out of delivery area by courier service. These area will incurred significant out of zone delivery charge. We will inform individually and we will ship via local post which will take longer transition.

 

Q.Do you provide tracking number?

 

All shipping is come with tracking number

 

Q.How long do you take to dispatch my order?

All orders will shipped within 3 - 5 business working days. Please expect some delay during Malaysia public holiday. 

*We aim to meet these delivery times but during busy periods, deliveries may take a little longer. Thank you for your patience.

 *Pre-order item has listed estimated product available time frame and please expect some delay

 

Q.How long it takes to receive my order?

All orders will received within 3-10 days depending on your area. Except those ship through local post take longer period of time. Delivery time also is subject to custom clearance process. 

 

Q.Do I have to pay import duty or taxes and charges? 

Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to buying.  

We WILL NOT BE RESPONSIBLE for unclaimed parcel due to unpaid custom duty.

 

*Updated 4/04/2022, added Lithuania in list