Shipping Info
Thanks for visiting Journal Pages.
Here are some details about our policy you might need to know, If you have any questions about this please don't hesitate to contact us.
Q. Where do you ship to?
We provide worldwide shipping.
If your country is not in the list, please feel free to direct contact us via Instagram message or email
Q.What is your shipping option?
All the shipping is via register post such as Fedex, DHL, Aramex or others
Q.What is the shipping rate?
We offer FLAT RATE shipping.
The shipping is based on purchase price instead of weight of the parcel. So please take advantage on the pricing cap to enjoy the cheapest shipping rate.
Q.Shipping zone
If you region is not listed, please directly contact us to update the list
Malaysia
|
|
Rate |
|
Peninsula |
RM 8 |
|
East Malaysia |
RM 14 |
Singapore
|
Order Value |
Rate |
| RM1 - RM300 | RM38 |
| RM300.10 - RM600 | RM48 |
| RM600.10 - RM1000 | RM58 |
| More than RM1000 | RM68 |
Asia*
Indonesia, Philippines, Taiwan, Thailand, Hong Kong, China, Vietnam, Japan, Brunei, South Korea
|
Order Value |
Rate |
| RM1 - RM350 | RM68 |
| RM350.10 - RM650 | RM88 |
| RM650.10 - RM1000 | RM108 |
| More than RM1000 | RM128 |
Europe & Oceania*
India, Mongolia, Israel
Australia, New Zealand
Germany, United Kingdom, France, Spain, Luxembourg, Netherland, Italy, Norway, Sweden, Switzerland, Ireland, Portugal , Czechia, Denmark, Belgium, Romania, Finland, Poland, Austria, Turkey, Greece, Ukraine, Croatia, Lithuania
|
Order Value |
Rate |
| RM1 - RM350 | RM98 |
| RM350.10 - RM650 | RM128 |
| RM650.10 - RM1000 | RM158 |
| More than RM1000 | RM188 |
United States & Canada
|
Order Value |
Rate |
| RM1 - RM350 | RM108 |
| RM350.10 - RM650 | RM138 |
| RM650.10 - RM1000 | RM168 |
| More than RM1000 | RM198 |
Rest of the World
South Africa, Mexico, Chile, Brazil, UAE, Sri Lanka, Egypt, Bangladesh, Kuwait
|
Order Value |
Rate |
| RM1 - RM350 | RM118 |
| RM350.10 - RM650 | RM148 |
| RM650.10 - RM1000 | RM178 |
| More than RM1000 | RM198 |
**Some area/district/prefecture categorized under out of delivery area by courier service. These area will incurred significant out of zone delivery charge. We will inform individually and we will ship via local post which will take longer transition.
Q.Do you provide tracking number?
All shipping is come with tracking number
Q.How long do you take to dispatch my order?
All orders will shipped within 3 - 5 business working days. Please expect some delay during Malaysia public holiday.
*We aim to meet these delivery times but during busy periods, deliveries may take a little longer. Thank you for your patience.
*Pre-order item has listed estimated product available time frame and please expect some delay
Q.How long it takes to receive my order?
All orders will received within 3-10 days depending on your area. Except those ship through local post take longer period of time. Delivery time also is subject to custom clearance process.
Q.Do I have to pay import duty or taxes and charges?
Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to buying.
We WILL NOT BE RESPONSIBLE for unclaimed parcel due to unpaid custom duty.
*Updated 4/04/2022, added Lithuania in list